Team & Pay
Manage time off and working hours
Your working hours decide which times clients can book. Time off blocks your calendar. If you run a team, you can ask them to request time off first.
The short version
- Set your hours and time off in Settings, under Scheduling.
- Owners approve team requests under Team, then Time off.
On your phone
Your working hours
- Tap the More tab, then Settings, then Scheduling.
- Under Work Hours, tap Edit Schedule, set your days and times, and save.
Your time off
- In the same Scheduling section, tap + Request time off.
- Owners, and teams that don't need approval, see + Add blocked date instead.
- Choose Full day or Specific hours, pick the date, and tap Add to list.
- Tap Submit request (or Save when no approval is needed).
Approving your team (owners)
- Tap the More tab, then Team, then the time off row.
- Tap Approve or Decline on each request.
- A decline needs a reason.
On the web
Your working hours and time off
- Click Settings in the left menu, then Scheduling.
- Set your Work Hours and click Save Schedule.
- Under Request time off (or Add blocked time), pick a date, then click Submit request.
- Without approval, click Add, then Save Schedule.
Approving your team (owners)
- Click Team in the left menu, then Time off.
- Click Approve or Decline on each request.
Team policy (owners)
In the Scheduling settings (under Team policy on your phone):
- Require approval for time off - team members ask first, and you decide. Everyone who can approve gets a push and an email for each request.
- Don't allow overlapping time off - no two team members can be off on the same whole day. Owners can still add or approve overlapping days.
Good to know
- Approving blocks their calendar. It does not move their bookings. Chester warns you how many visits are still assigned to them, so you can reassign them.
- See who's off on the team calendar: More tab, then Team calendar on your phone.
- Owners are never asked to approve their own time off.
Was this helpful?