Simple, Transparent Pricing
Start free. Scale when you're ready. No surprises.
Prices exclude applicable taxes. GST/HST or sales tax is calculated from your billing address at checkout.
Two months free, billed once a year.
Free
Run a real business, free for up to 5 clients.
Up to 5 active clients
- Up to 5 active clients
- Booking & schedule management
- Real-time messaging with clients
- Automated invoicing: send invoices, record cash & e-transfer payments
- Photo report cards with mood, energy & appetite tracking
- Prepaid service packs
- GPS walk tracking with distance & routes
- Pet profiles with medical notes
- Push notifications
- Client portal access for your clients
Pro
For established providers who want to grow.
$249 billed annually · save $51 (17%)
- Everything in Free
- Unlimited active clients
- Get paid online: card payments, saved cards, auto-billing & tipping (Stripe Connect)
- Analytics & reporting
- Video report cards
- Calendar sync
- Announcements: broadcast to all your clients
- Tax-prep export (CSV)
Team
For teams with staff or contractors.
$389 billed annually · save $79 (17%)
+ $10 / month per team member ($120/year)
- Everything in Pro
- Staff management with role permissions
- Staff calendars
- Staff performance tracking
- Team payroll: hours, pay periods & pay reports
The Chester app
Chester goes wherever you do
Run your business from your phone, and give every client a free app to see their pet's day.
Coming soon to iPhoneAvailable on every plan.
Pricing Questions
Yes! The Free plan is completely free for up to 5 active clients, including scheduling, messaging, invoicing, and photo report cards. No credit card required. Upgrade to Pro when you want unlimited clients and the ability to collect card payments through Chester.
Same features either way. Annual billing is charged once a year and works out to about 17% off — roughly two months free versus paying month to month. You can switch between monthly and annual at any time.
Absolutely. Upgrades take effect right away: you get the new features immediately, and we only charge the difference for the rest of your billing period. Downgrades and cancellations take effect at the start of your next billing cycle, so you keep what you've paid for until then. No contracts, no cancellation fees.
The Team plan starts at a base price for you as the owner, plus a small per-seat fee for each additional staff member or contractor you add. For example, on monthly billing that's $39/month for you plus $12/month for each teammate — so you and two staff would be $63/month. Add or remove seats anytime; you're only billed for who's active.
Chester adds a flat 5% service fee to online card payments, and you decide who covers it. By default your client pays it on top of your price, so you receive the full amount you billed. You can also absorb it yourself, or split it up to a cap you set. The fee only applies when a client pays by card: bill by cash, e-transfer, or cheque and there's no Chester fee at all. There's no per-booking charge and no hidden fees. The fee is what funds Chester: secure payments, platform infrastructure, and support.
Pet owners never pay a subscription. Chester is free for them to book, message, and view report cards. When they pay an invoice online, a service fee may be added at checkout; you choose whether to pass it on, absorb it, or split it.
Your existing clients and data are never affected. You simply won't be able to add new active clients until you upgrade to Pro, or archive inactive ones.
No. GPS walk tracking, distance computation, and route history are included on every plan, including Free, at no additional cost.
Yes. On the Team plan, you get staff roles with granular permissions: control who can manage billing, create bookings, issue refunds, view insights, and more. Staff and contractor roles are supported.