Your clients get an app,not a group chat.

Everything they need in one place on mobile and desktop, so none of it arrives in your personal messages at 9pm.

A real moment

Sarah, on a Sunday evening

Sarah’s walker emails her an invitation. She taps the link, adds her details and her dog Luna, uploads the vaccination record from her camera roll, and asks for Tuesdays and Thursdays. It is approved by morning. After the first walk she gets a report card, pays the invoice from the same screen, and sends one message to say Luna came home happy. None of it reached anyone’s personal phone number.

The client portal screen in the Chester app
  • They set themselves up

    An emailed invitation, a few details, and their pets are on file with their required health records attached.

  • Both sides see the same thing

    Bookings, invoices, report cards and messages live in one place, so nobody is comparing screenshots to work out what was agreed.

  • They choose what reaches them

    Per-type and per-channel notification preferences, set by the client, honoured everywhere.

Everything Client Portal does
  • Client signup by emailed invitation, no code to find or type
  • Schedule request submission, one-off and recurring
  • View and pay invoices in one tap
  • Pet profile management: add and edit pets anytime
  • Vaccination and health document uploads
  • Service agreement review and e-signature
  • Real-time messaging with their provider
  • Full booking history
  • Push notifications for report cards, invoices, and messages
  • Granular notification preference management
  • Prepaid pack balance visible to the client
  • Announcements: one message to every client at once

Ready to Try Client Portal?

Get started free. No credit card required.