Built for How You Actually Work
Everything the work actually needs. Here's what matters most.
A calendar built for pet professionals
Manage your entire week from one screen: approvals, recurring visits, and group sessions.
- Clients request and you approve in a tap
- Set a visit to repeat once, and it books itself every week
- Group sessions when you run them, one-to-one when you don't
- Hand a booking to a teammate with the notes already attached
Protect your time and income
Late cancellations and no-shows automatically generate fee invoices, no awkward conversations.
- Set the window and the fee once, and it applies itself
- Late cancellations and no-shows bill automatically
- Waive a fee in one tap on the days you want to be generous
- The policy was agreed before it was needed, so you are not the difficult one
Get paid without thinking about it
Stripe-powered invoicing with tax tracking, refunds, and a revenue dashboard.
- Invoices build themselves from the visits you already logged
- Record card, cash, e-transfer and cheque payments all in one place
- Stripe Connect pays out straight to your bank
- Tax handled at your rate, so the totals are right the first time
The update every pet parent wants to receive
Per-pet observations with photos and video, and a note that lands while the memory is warm.
- Photos, video and a personal note, finished before you reach the car
- Clients save them and share them, so your marketing gets sent by your customers
- Mood, energy, appetite and potty, tracked visit over visit
- Templates per service, so a groom asks groomer questions
Show pet parents exactly where you went
Real-time location tracking with distance, route history, and weather context on every walk.
- The route records itself while you walk
- Distance and weather captured without you touching anything
- Lands on the report card, so "where did you go?" stops being a question
- Survives a dying phone, because the route saves as you go
Know every pet inside and out
Vaccinations, vet and medication details, behaviour notes, and profiles shaped by the service.
- Vaccination due dates tracked, and chased for you
- Vet, medication, allergies and behaviour in one place
- Owners keep their own pet's details current, so you stop re-asking
- Grooming and training profiles for the pets that need them
From solo operator to growing team
Invite staff and contractors, set what each person can see, and export pay reports.
- Staff and contractors, each seeing only what they should
- Pay reports for any date range, exported for your accountant
- Track insurance and background checks, if you need to
- Add help for a busy stretch and remove them after; the charge stops when they do
An experience pet parents actually enjoy
Your clients get their own app for booking, paying, messaging, and keeping their pet's records current.
- No subscription and no app charge for your clients
- They book, pay and message you from one place
- They keep their own pet's records current, so you do not have to
- They are told when a report card, an invoice or a message arrives
Stay connected, in real time
Direct messaging with clients, push notifications, and granular delivery preferences.
- Real-time chat with photos and video
- Off your personal number, and out of your personal texts
- Notifications you control, per type
- Every thread stays attached to the client it belongs to
See what your business is actually doing
Revenue, bookings, cancellations, and staff performance, compared against the period before.
- Revenue and bookings, against the period before
- Which cancellations cost you, and which days they land on
- New clients, active clients, and the ones drifting away
- Export the lot for your accountant, tax-prep files included
Plus, Everything Else
Capabilities that work across every part of Chester.
Service Agreements
- Template-based agreements per business and service type
- Version tracking with effective dates
- Client e-signature with signature timestamp
- Status lifecycle: pending, signed, expired, revoked
- Agreement expiration management
Business Configuration
- Five service types: walking, sitting, grooming, boarding, training
- Timezone and currency support (CAD, USD)
- Customizable report card templates per service type
- Configurable cancellation policies per service type
- Business-wide notification defaults
Every part of the job.One Platform.
Get started free. No credit card required.