Built for How You Actually Work
111+ features across 10 categories. Here's what matters most.
A calendar built for pet professionals
Manage your entire week from one screen — approvals, recurring schedules, and group walks.
- One-tap request approval with client-initiated booking
- Recurring weekly schedules with up to 60 occurrences
- Group walk cohort management
- Booking reassignment with handoff notes
Protect your time and income
Late cancellations and no-shows automatically generate fee invoices — no awkward conversations.
- Configurable policies per service type
- Generate late-cancellation and no-show fee invoices
- Free cancellation window you define
- Fee waiver workflow with reason tracking
Get paid without thinking about it
Stripe-powered invoicing with tax tracking, refunds, and a revenue dashboard.
- Stripe Connect — onboard in minutes, get paid to your bank
- Full invoice lifecycle: draft → sent → paid → overdue → refunded
- Tax tracking with configurable rates (HST, GST, Sales Tax)
- Revenue dashboard with daily and weekly totals
The update every pet parent wants to receive
Per-pet observations with photos, mood tracking, and scheduled delivery after every visit.
- Per-pet mood, energy, appetite, and potty tracking
- Photo and video attachments
- Scheduled delivery send times
- Grooming and training-specific observation fields
Show pet parents exactly where you went
Real-time location tracking with distance, route history, and weather context on every walk.
- Real-time location tracking during active walks
- Automatic distance computation
- Weather and environmental context captured at start
- Route stored and attached to the report card
Know every pet inside and out
Vaccinations, vet info, medical notes, and service-specific profiles for every pet.
- Vaccination tracking with due date reminders
- Vet information — name, clinic, phone number
- Grooming and training-specific profiles
- Pet document upload with approval workflow
From solo operator to growing team
Invite staff, assign roles with granular permissions, and export pay reports.
- Owner, staff, and contractor roles
- 10 granular permissions — manage billing, create bookings, issue refunds, and more
- Pay reports with CSV export
- Background check and insurance tracking
An experience pet parents actually enjoy
Your clients get their own portal — free, forever. Book, pay, message, and manage pets.
- Free for pet owners — no subscription, no fees, ever
- Book, pay, and message from one app
- Pet profile and vaccination management
- Push notifications for report cards, invoices, and messages
Stay connected, in real time
Direct messaging with clients, push notifications, and granular delivery preferences.
- Real-time messaging with photo and document sharing
- Push notifications via Expo Push API
- Per-type notification preferences — bookings, invoices, report cards, messages
- Multi-device support
Know every dog better than their owner
Automatic trend analysis across mood, energy, and appetite. Pre-session briefings for providers.
- Automatic trend detection — mood, energy, appetite, and more
- Provider pre-session briefings before every visit
- Revenue dashboard with period-over-period comparisons
- Minimum 5 bookings before insights — no noise, only signal
Plus, Everything Else
Capabilities that work across every part of Chester.
Service Agreements
- Template-based agreements per business and service type
- Version tracking with effective dates
- Client e-signature with signature timestamp
- Status lifecycle — pending, signed, expired, revoked
- Agreement expiration management
Business Configuration
- Five service types — walking, sitting, grooming, boarding, training
- Timezone and currency support (CAD, USD)
- Customizable report card templates per service type
- Configurable cancellation policies per service type
- Business-wide notification defaults
111+ Features.One Platform.
Start your free trial today. No credit card required.