8 features
Protect your time and income
Set clear boundaries with configurable cancellation policies. Late cancellations and no-shows automatically generate fee invoices — no awkward conversations needed.
Real-world scenario
The 6 AM cancellation text
A client cancels 2 hours before their morning walk. Your policy requires 24 hours notice. Chester automatically generates a $25 late cancellation fee invoice and sends it to the client. No awkward text. No lost revenue.
See It in Action
Everything Included
Every capability within Cancellation Policies.
- Configurable cancellation policies per service type
- Free cancellation window — set how many hours before service
- Late cancellation fees — fixed amount or percentage of booking
- No-show status with fee invoicing support
- Generate late-cancellation and no-show fee invoices
- Easily waive cancellation fees
- Cancellation details saved on the booking
- Policy fallback logic — service-specific overrides with business-wide default
Ready to Try Cancellation Policies?
Start your free trial today. No credit card required.