Team & Pay

Assign visits and track pay

Last updated September 2026 · v1.0

If you have a team, assign visits to the right person and keep an eye on what everyone's earned. Here's where both live.

The short version
  1. Assign a visit from the dispatch board (Team view) or the booking itself.
  2. Team members see their own pay under My Pay.
  3. Owners review and close pay periods under Team, then Pay periods.

On your phone

  • Assign a visit: on your Schedule, tap Team to open the dispatch board and see visits by staff, with an Unassigned column. Or open a booking and tap Reassign.
  • Your team's pay: each member sees their own earnings under More, then My Pay. As the owner, open Team, then Pay periods to spot-check totals.

On the web

  • Assign a visit: on your Schedule, open the Dispatch view and drag a visit onto a staff member, or click a visit and use Assign Staff. There's an Unassigned lane too.
  • Your team's pay: members see My Pay in the sidebar. As the owner, open Team, then Pay periods to review and close pay periods.

Good to know

  • Assigning needs the right permission. By default only the owner assigns visits.
  • One difference between phone and web: on your phone you can review pay totals; closing a pay period is done on the web.
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